Kapama River Lodge is proud to announce it has been awarded Tripadvisor Travellers’ Choice Best of the Best awards 2020. The first award is for Top Hotel, where Kapama River Lodge ranked #1 in the Kruger, #2 in South Africa and #10 in Africa. The second award is for Best Luxury Hotel, where Kapama River Lodge ranked #1 in the Kruger, #5 in South Africa and #21 in Africa. Based on a full year of Tripadvisor reviews, prior to any changes caused by the pandemic, award winners exemplify travellers’ ultimate favourite, top 1% of hospitality businesses around the globe. This is the 8th consecutive year that River Lodge has been honoured with the Tripadvisor Travellers Choice Award.
” As this award is based on guest experience and reviews, we could not have come this far without our valued guests. Guest satisfaction and delivering exceptional service is a crucial part of our mission statement and we are thrilled our guests recognize our team’s commitment to delivering on that promise,” says Nicole Walker, Brand Manager – Kapama Private Game Reserve
“Winners of the 2020 Travellers’ Choice Awards should be proud of this distinguished recognition,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners’ achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well-deserving, but they are also a great source of inspiration for travellers/diners as the world begins to venture out again.”