2017 Certificate of Excellence Press Release

Jan 30, 2021

Kapama River Lodge, Kapama Southern Camp, Kapama Buffalo Camp and Kapama Karula have once again received a TripAdvisor® Certificate of Excellence for the 7th consecutive year. Now in its seventh year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients includes accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience.

“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travellers”, said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honour businesses that are actively engaging with customers and using feedback to help travellers identify and confidently book the right property at the right price.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

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